InquiryCatch vs Tidio
Short answer
Tidio is a self-serve live chat and helpdesk tool with an AI add-on (Lyro) that you set up yourself. InquiryCatch is set up for you and focused on turning website visitors into enquiries on your phone, from €49 a month.
| InquiryCatch | Tidio | |
|---|---|---|
| Price | €49 a month founding price for the first 20 customers, then €69 | Free plan; Starter from $24.17 a month, plus the Lyro AI add-on from $32.50 a month for 50 AI conversations (annual billing) |
| AI conversations | Included | Counted and limited by plan (50 to 1,000 a month) |
| Setup | Done for you, included | You set it up yourself |
| Free trial | Two weeks free | 7-day trial, then the free plan |
| What it does | Answers visitors, asks your questions, sends finished enquiries to your phone | Live chat inbox, helpdesk, chat flows and AI answers |
| Best for | Owners who want it working without setting it up | Teams who want a live chat inbox and are happy to configure it |
Prices and terms checked on 27 October 2026 from the sources below. They can change, so check with the provider before you decide.
Which one should you choose?
Choose Tidio if you have someone who will set up and maintain chat flows and answer live chats in an inbox.
Choose InquiryCatch if you want it set up for you and simply want every website enquiry answered and sent to your phone.
Try InquiryCatch on your website