InquiryCatch / Industries / HVAC & heating
For HVAC and heating. When the system quits, answer first.
A broken AC in a heatwave or a dead boiler in winter is an emergency, and the customer is messaging every company on the first page of Google. InquiryCatch answers on your website in seconds, finds out what is wrong and who is at risk, and sends you the job.
Two weeks free · then €49/month founding price · Cancel any time
What your customers write
- “AC running but blowing warm air”
- “Boiler showing a fault code, no heat”
- “Outdoor unit not turning on”
- “Quote for a new system, ours is 15 years old”
- “Do you have a maintenance plan?”
What it asks before it sends you the enquiry
- Where the property is
- What the system is doing
- Whether anyone at home is at risk (elderly, small children)
- Name and the best number to call back
Why speed matters in HVAC
No-heat and no-cool calls pile up in the first hot or cold days of the season, faster than any office can answer the phone. A website that answers instantly and flags urgent cases keeps those customers with you.
Replacement enquiries are worth thousands and are usually researched in the evening. Being the company that answered clearly at 9 pm matters.
Same customer, same night. Two endings.
✕Without an assistant
- 10:47 pmA customer fills in your contact form. Nobody answers.
- 10:55 pmThey don’t want to wait, so they message two other businesses.
- 11:10 pmOne of them replies and books them in for the morning.
- 8:20 amYou see the form and get back to them.
✓With InquiryCatch on your website
- 10:47 pmA customer writes on your website and gets an answer straight away.
- 10:48 pmThe assistant asks what they need and how soon.
- 10:49 pmYou get their name, number and request on your phone.
- 7:30 amYou call first. They haven’t contacted anyone else.
Founding price for our first 20 customers
InquiryCatch is new, so we are looking for our first 20 businesses. They pay €49 a month instead of €69 and keep that price for as long as they stay. Two weeks free, then month to month. No setup fee, no long-term contract, cancel any time.
Regular price €69 · Locked in for as long as you stay
- Set up for your business: your services, your area, your questions
- Answers day and night, in your customer’s language
- Every enquiry sent straight to your phone
- Changes whenever you want them
- Month to month, cancel any time
Questions
Can it prioritise vulnerable customers?
Yes. It asks whether anyone at risk is at home and marks those enquiries as urgent.
What if someone reports a gas smell?
It tells them to leave the property and call the gas emergency line straight away, and flags it to you.
Can it explain maintenance plans?
Yes, using the details you give us, and it collects sign-up details.